2022 Award Winner
You Know Your Money Matters

Ponce Bank

"Immigrant Run" and "Immigrants Welcome" initiatives deeply resonate with the Zabal team, as a majority of us are immigrants ourselves. We share the vision of empowering minorities to easily access reliable banking services and supporting an institution that invests in local businesses, housing, and services.

Through this Webflow enterprise project, we collaborated with the Ponce team to rebrand, strategize, design, develop a "new school" bank that helped them evolve and elevate their digital experience. The relationship first began with a custom web project and has since grown to also include digital marketing services like SEO, PPC, and integrated campaign planning.

94
Site health score
3.63
Pages per session
3.2%
Site conversion rate
92%
New user traffic
Visit live website
Strategy
UX/UI design
Webflow development
Webflow training
Creative direction
Animation
Custom code
CLIENT DETAILS
Up-heading

Understanding the problem

Business goals

Upon becoming Webflow enterprise customers, the Ponce Bank team was eager to take charge of their marketing website. In addition to migrating to the Webflow platform, they were keen on enhancing their branding.

A significant objective of their new website was to infuse a human touch into their brand and engage their ideal target audience.

Business challenge

Transferring to a new platform is always challenging. The company sought a partner that could assist with the initial launch and also evolve with the team as they continued to establish their position as a top bank.

Chapter 1
RESEARCH
KEY OBSERVATIONS
Up-heading

Asking the right questions

Research goals

In what ways can we revamp an outdated industry and envision a 2023 bank website that exudes trust with prospective customers, while also avoiding a too whimsical appearance?

01

Investing locally

Investing locally can stimulate economic growth and support small businesses.

02

Free checking

Open a free checking account and enjoy no monthly fees or minimum balance requirements.

03

Purposeful banking

Purposeful banking aligns financial services with social responsibility and sustainability for a better world.

04

Latin-led

Latin-led banking offers culturally responsive financial services and supports diverse communities.

What is a minority bank?
What is the history behind minority banks?
How are minority banks different from traditional banks?
What types of services do minority banks typically offer?
What is a minority bank?
What is the history behind minority banks?
How are minority banks different from traditional banks?
What types of services do minority banks typically offer?
What are the benefits of banking with a minority bank?
How do minority banks support local communities?
What are some examples of minority banks?
How can individuals connect with minority banks?
What are the benefits of banking with a minority bank?
How do minority banks support local communities?
What are some examples of minority banks?
How can individuals connect with minority banks?
What are some common misconceptions about minority banks?
How have minority banks been impacted by the COVID-19 pandemic?
How do minority banks contribute to economic growth?
What role do minority banks play in promoting financial inclusion?
What are some common misconceptions about minority banks?
How have minority banks been impacted by the COVID-19 pandemic?
How do minority banks contribute to economic growth?
What role do minority banks play in promoting financial inclusion?
COMPETITIVE ANALYSIS
Up-heading

Interface inspirations

line

Visual direction

Creating a website design solution for a bank involves balancing visual appeal and user-friendliness while maintaining security and compliance.

Chapter 2
USER EXPERIENCE
Creating Style Guide
Up-heading

Creating the system

Ponce Bank - Sitemap & Back-end architecture

Final Draft
Wire frames
Up-heading

Information architecture

Chapter 3
VISUAL DESIGN
VISUAL DESIGN
Up-heading

Visual design guidelines

Colors

RGB
E05882
RGB
004080
RGB
60A3D9
RGB
FFBA30
RGB
EDE2C7
RGB
0059B3

Inter

Home PageBusiness CheckingMobile BankingOur StoryPersonal Checking404Search Result

We have crafted 23 stunning pages and templates, and we are delighted to showcase the most captivating ones to you.

Visit live website
Chapter 4
Measuring Success

I love the Zabal team, and working with them is one of my favorite parts of my job. We found true partners in each other - their whole team was aligned on the bank's goal to tell our unique story and grow our audience. It was evident in the ways they asked questions, explored innovative ways to visually communicate ideas, and took feedback. I appreciated the dedication, expertise, and creativity they brought for this project every step of the way.

Manako Tamura
Customer Experience Designer
94
Site health score
3.63
Pages per session
3.2%
Site conversion rate
92%
New user traffic

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